Terms of Service
Last updated: 2025-1-December

Thank you for using Audible Sight ("Audible Sight", "We", "Us" or "Our") and for doing your part to improve the lives of people who are blind or have low-vision. Our mission is to make the world of video more accessible. Our technology is the first ever audio description solution that is fast, cheap, and easy, and requires no technical skills. By upending the status quo of audio description, we will - with your help - open a universe of millions of newly accessible videos for people who are blind or have low-vision. 

More than 2 million hours of enterprise video are uploaded to the internet every day. Less than 1/10th of 1% of those videos are audio described. We are obsessed with changing that. We democratized the process so that it's no longer the exclusive domain of a few specialized contractors. For the first time ever, anyone can add audio description, using Audible Sight. Our technology uses artificial intelligence and the highest-quality synthetic voices - not robotic computer voices. Our solution is designed for simplicity, specifically for use by non-technical video content owners. It requires no audio editing skills, no video editing skills, and no voiceover skills. Using Audible Sight, you can complete high quality Audio Described videos ("AD videos") for shorter videos in less than 30 minutes. Please carefully review these Terms and Conditions as they govern your use of our Services.

Suitability
Audible Sight is designed for use by copyright owners of videos and their employees/contractors. It is optimized for use by commercial enterprises, education institutions, commercial publishers, and government entities. It is not a suitable tool for use by the video "audience" i.e., it is not a viable tool for individuals who want to get descriptions of a video that is not yet audio-described, nor for students or other individuals to use to add audio description to a video whose copyright they do not own outright. Audible Sight is not a suitable tool for personal videos or social videos. In order to protect the rights of copyright holders, we do not permit those use cases on our platform. Violation of these terms are subject to cancellation and/or account block. 

Agreement to Terms and Conditions
To simplify this document, we refer to our products and Services as "Services". Our Services are available for use on our website at https://app.audiblesight.ai (referred to as our "Site"). We refer to you as our "Client" ("You" and "Your") the same way other companies refer to "customers" or "users".

We refer to you, our client, as "You" and by that we mean you and your employer, whoever is the owner of the video content that you upload to our site. We provide you with end-to-end chain-of-command of your video files and your AD videos that you create using our Services. We own nothing but the technology and tools to make this service work as well as possible, now and into the future. At all times, you are responsible for your video content as well as the text and audio description that you add to your videos.

If you do not agree to these Terms and Conditions, we respect your right to a difference in opinion. In that case, do not use Audible Sight. If you have any questions or concerns about our Terms and Conditions, please feel free to ask us first at wehearyou@audiblesight.ai. By accessing our Services, creating an account, or using our Services, you agree to be bound by these Terms and Conditions.

Changes to Terms and Conditions or Services
For the benefit of people who are blind or have low vision, we are dedicated to significantly improving our Services in future releases. We make new releases at a brisk pace. Our next major release is planned for mid-January, 2026. Interim minor releases are schedule every other week.

The underlying technology in our Services is rapidly evolving. In that context, we reserve the right, at our sole discretion, to modify the Terms and Conditions and/or modify or discontinue aspects of our Services at any time. We will be transparent with our Clients. We will always update the version date at the top of these Terms and Conditions. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you don’t agree to be bound by the modified Terms and Conditions, discontinue use of our Services. You can download all of your AD videos at any time, even if you otherwise discontinue use of our Services. No subscription is required to maintain your account or to download your AD videos.

Creating an Account
To access and use our Services, you will need to create an account (your "Account"). By creating an Account, you become a "Client" and represent that you are not barred from using our Services under applicable law. Your Account must be your own – don’t use our Services under an alias or under the name or email address of another person. Each person may create only one Audible Sight account. Do not create more than one account or an account using an email or identity that is subject to rights of another person.

Create your account using your work email address, not a personal email address. When creating your account, you must also accurately identify your organization. 

We reserve the right to suspend or terminate your account if any information provided during the create account process or thereafter is false or misleading. That includes (but is not limited) to using a personal email address or creating multiple accounts, or omitting the name of your organization. We are strict about not allowing personal emails for accounts. Accounts created using personal email addresses or those omitting their organization name will be closed and the videos uploaded and AD videos will be permanently deleted. 

We have a "No Robots" policy. You must be a human to use our Services. Any kind of automated account is not allowed. This policy applies to creating your account and to the general use of our Services. "Robot" (or automated) activity is not allowed. Breach of this policy will result in termination of your account.

You are responsible for maintaining the confidentiality of your password and Account, and you agree to notify Us if your password is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised. Contact us at wehearyou@audiblesight.ai. We encourage you to regularly change your password to help ensure your account’s security.

Credit card numbers and account passwords are not maintained on our site. We pass through credit card data to a market-leading processor that has a stellar security record and more intense security protocols than we could reliably provide on our own. Likewise, we do not maintain account passwords on our servers. We pass through password data to a premier authenticator that has a reputation for providing industry-leading security protocols.

To uphold data integrity, prevent unauthorized access, and ensure the proper utilization of our Services, we have implemented a comprehensive set of technical and administrative procedures designed to protect the information you share. However, it's important to understand that while these security measures are in place, we cannot provide an absolute guarantee that they will always thwart unlawful efforts by third parties to access or manipulate your content and data. We disclaim any liability for breaches of data security, infringements on proprietary information, client data, content, or any other data. The onus is on you to actively safeguard the security of your content and data. In the event that you suspect a data breach or come across any suspicious activity, please promptly inform us at wehearyou@audiblesight.ai.

Payment Terms and Conditions
Each new trial account is granted 10 minutes of credits at no charge to learn how to use our Services. After the free 10 minutes are used, you will be charged for additional videos when you upload them, rounded up to the next whole minute.

The minutes measure the length of the original video, not your time spent actively using our Services, nor the period of time that your account is logged in. For example, you might upload a video that is 3 minutes long and after adding audio descriptions the AD video may wind up 3 minutes and 35 seconds. You may spend 20 minutes adding that audio description and you might leave your Audible Sight account logged in for the 12 hours. Your account will be charged only for the 3 minutes (i.e., the original video length).

Audible Sight offers its Services with three different packages of credits to suit your needs. In order to purchase credits for your Account, you will need a valid credit card. For more information about how we safeguard credit card and other personal information, please read our Privacy Policy at https://audiblesight.ai/privacy. We also have a quick and straightforward system for processing purchase orders. For purchase orders, write to us at wehearyou@audiblesight.ai.

Once uploaded, you may edit your audio descriptions, change the voice for your audio descriptions, and export your video as many times as you would like at no additional charge.

After your free 10 minutes are used and after any purchased minutes are used, you will see a pop-up message when you try to upload a new video. The message will remind you to purchase additional minutes. The same type of pop-up message will appear if your billing method expires or changes and you do not remember to update your billing information before you upload more videos.

Enterprise licenses 
Enterprise licenses include the number of shared credits (minutes) that were contracted. Each account in the Enterprise sees the balance of the shared credits displayed in the upper right corner of the screen. Each account in the Enterprise may share and access any of the files in any of their Enterprise account peer accounts. To prevent concurrent access, when one Enterprise account opens an file, the system visibly locks that file until that account has closed the file.

Feedback
We welcome feedback and suggestions for improvements to our Services. You can submit feedback by emailing us at wehearyou@audiblesight.ai

Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for information about the data that we collect and use. Our Privacy Policy is incorporated into these Terms and Conditions, and is available at https://audiblesight.ai/privacy

Client Content and Conduct
Our Services allow you to create AD videos with life-like synthetic speech. You are solely responsible for the content that you post to our Services, including its legality, reliability, ethics, and appropriateness.

Client Content Ownership
You expressly represent and warrant to us:

1. Your uploaded videos are yours or you have the right to use it and to grant Us the limited rights and license as provided in these Terms and Conditions in order to perform our Services;

2. Your uploading the video and adding AD video using our Services does not violate the privacy rights, publicity rights, copyrights, contract rights, consent rights, or any other rights of any persons or entitites.

3. Audible Sight does not pre-screen Client Content, but we do have the right (but not the obligation) in our sole discretion, to refuse or to remove any Client Content that is uploaded to our Service. 

4. Audible Sight has the right (but not the obligation) in our sole discretion to review you videos, make a copy, and add audio description. We may share the sample AD file with you as a demonstration of Audible Sight capabilities. We will never share the video with anyone else or for any other purpose, without your permission. 

5. Audible Sight will have no obligation to provide a refund of any amounts previously paid by any client. [Prospective] Clients must test the system to their satisfaction before paying for a subscription and before entering into an Enterprise license.  

6. We claim no intellectual property rights over your videos or the AD videos created on our Service. Your videos - the original and AD videos both - remain yours. Notwithstanding the foregoing, in order to provide you our Services you agree to grant Us a limited non-exclusive, non-transferable, non-sublicensable, worldwide license to improve our Services, troubleshoot, to generate general data analytics, and to create sample AD videos as described in (5) above. We will never use such content for commercial or promotional purposes.

Client Content
You agree NOT to:

• Upload any videos for which your employer do not own the copyright.

• Upload personal or social videos. 

• Upload any personal information, or privacy-protected data. 

• Upload any content that is sensitive in nature, or content that must remain private or secret.  

• Upload videos that are unlawful, non-consensual, pornographic, violent, defamatory, libelous, threatening, sexually explicit, harassing, hateful, sexist, racially or ethnically offensive, or encourages conduct that could be considered a criminal offense, give rise to civil liability, violate a law, or is otherwise inappropriate;

• Create AD video content that falls into any of the categories described above;.

• Publish through our Services any private information of someone (e.g., their address or phone number) without their permission;

• Impersonate another person or misrepresent your affiliation to an enterprise;

• Upload or otherwise send or transmit or introduce any material that contains software viruses or any other computer codes, files, or programs designed to interrupt, harm, damage or destroy our Services;

• Publish falsehoods or misrepresentations that could damage Us, Our Clients.
  ​

This list above provides examples and is not intended to be complete or exhaustive. Audible Sight does not pre-screen Content, and we don’t have an obligation to monitor your access to, or use of, our Services. We do, however, reserve the right to do so for the purpose of operating our Services, to ensure your compliance with these Terms and Conditions, or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body.

We reserve the right, at any time and without prior notice, to remove or disable access to your account or any content that we consider, in our sole discretion, to be in violation of these Terms and Conditions or otherwise harmful to our Services.

We periodically remove dormant videos and AD videos that remain un-accessed for more than 120 days, unless notified by our Clients. For this reason we recommend that Clients download their content within 30 days from when it is uploaded or last modified on our system. 

Further, by breaching these Terms, you may commit a criminal offense under applicable law. We reserve the right to report any breach to the relevant law enforcement authorities and we may cooperate with those authorities. 

Finally, You can remove your own Client Content by deleting it. We are not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of the Content, nor are we responsible for any resulting harm, including monetary loss or damage. Deleted files are permanently deleted and cannot be restored by Audible Sight. 

Audible Sight Content
Subject to your compliance with these Terms and Conditions, Audible Sight grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view our content ("Audible Sight Content") solely in connection with your permitted use of our Services. For the purposes of these Terms and Conditions, Audible Sight Content shall include our app, all text, graphics, images, site and screen layouts, user interface and themes, music, software, code, audio, video, works of authorship by Us, and information or other materials that are posted or generated by Audible Sight.

You have the right to view and access Audible Sight Content. At no time is any Client permitted to: (i) transfer, sublicense, sell, lease, lend, rent or otherwise distribute Audible Sight Content or our Services to any third party; (ii) decompile, reverse-engineer, disassemble, or create derivative works of our Services or any Audible Sight Content; or (iii) use our Services or Audible Sight Content in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms and Conditions. You acknowledge sole responsibility for and assume all risk arising from your use or reliance of any Audible Sight Content.

Intellectual Property
The Audible Sight Services contain material that is protected by United States and international copyright, trademark and other proprietary information, including, but not limited to, audio, video, graphic, photographic, software code, and text. Audible Sight and any of its licensors exclusively own all right, title and interest in and to our Services and Audible Sight Content, including all associated intellectual property rights. You acknowledge that our Services and Audible Sight Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying our Services and Audible Sight Content. Further, you may not modify, distribute, publish, transmit, publicly display, publicly perform, participate in the transfer or sale, create derivative works or in any way exploit any of the Audible Sight Content, in whole or in part. Any violation of these restrictions may result in intellectual property infringement that may subject you to civil and/or criminal penalties. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from a submission of information protected by intellectual property rights in a third party, if such submission is made without express permission of the intellectual property rights holder. You agree that damages will result in a minimum payment of USD$180,000 per incident. 

DMCA/Copyright Policy
Audible Sight respects copyright law and expects its Clients to do the same. It is Our policy to terminate in appropriate circumstances the accounts of Clients who infringe the rights of copyright holders.

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that Content infringes your copyright, you (or your agent) may send Us a notice requesting that the Content be removed or access to it blocked. Federal law requires that your notification include the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (ii) identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material; (iv) information reasonably sufficient to permit Us to contact you, such as an address, telephone number, and, if available, an electronic mail; (v) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The notification must be sent by email :
wehearyou@audiblesight.ai

Indemnity
You agree to defend, indemnify, and hold harmless Audible Sight, or its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including but not limited to attorneys’ fees), to the extent allowed by applicable law, that arise from or are caused by: (i) your use of and access to our Services; (ii) your violation of these Terms and Conditions; (iii) your violation of any third party right, including without limitation any proprietary, trademark, copyright, property, moral or privacy right; or (iv) any claim that your Content caused damage to any third party. This section shall survive these Terms and Conditions and your use and termination of our Services.

Termination
You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services at our sole discretion, at any time and without prior notice to you. If We terminate your access to our Services and your Account, and you have not violated these Terms and Conditions, you will be granted access to download your original videos and audio described videos. If you have violated these Terms and Conditions, you may or may not be granted access to download your original videos and AD videos, at Our sole discretion.

Upon any termination, discontinuation or cancellation of Services or your Account, all provisions of these Terms and Conditions which by their nature should survive will survive, including, without limitation, ownership provisions, indemnification, warranty disclaimers, limitations of liability, and dispute resolution provisions.

Dispute resolution
If you are making more videos accessible for people who are blind or have low vision, then you are on our team. We are working to the same objective. We prefer to resolve all disagreements amiably; therefore, we and you agree to the following good faith resolution policy in connection with any potential claims or disputes arising from your use of our Services.

Outreach: Please start by notifying us of your concern by sending a notice to wehearyou@audiblesight.ai. We promise to treat your concern seriously.

Informal Negotiations: Parties to a dispute concerning our Terms and Conditions, our Privacy Policy, or the use of our Services will attempt to informally negotiate a good faith resolution to the dispute.

Arbitration: In the event that informal negotiations are unsuccessful, the parties agree to follow the arbitration procedures set forth by the American Arbitration Association (AAA) to resolve the dispute in the state of Delaware. Delaware is the legal and physical location of Audible Sight.

Binding Arbitration: If for any reason arbitration is unsuccessful, the parties agree to submit to binding arbitration in the jurisdiction of the State of Delaware where Audible Sight is registered and located. Each of us is responsible for paying our own filing, administrative and arbitrator fees. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.

Entire Agreement
These Terms and Conditions constitute the entire and exclusive understanding and agreement between Audible Sight and You. These Terms and Conditions supersede and replace any and all prior oral or written understandings or agreements between Us. If for any reason a court of competent jurisdiction finds any provision of these Terms and Conditions invalid or unenforceable, that provision will be enforced up to the maximum extent permissible and the other provisions of these Terms and Conditions will remain in full force and effect.

You may not assign or transfer these Terms and Conditions, by operation of law or otherwise, without Our prior written consent. Any attempt by You to assign or transfer these Terms and Conditions, without such consent, will be null and of no effect.

Any notices or other communications provided by Audible Sight under these Terms and Conditions, including those regarding modifications to these Terms and Conditions, will be given by Us (i) via email; or (ii) by posting to the Terms and Conditions. For notices made by e-mail, the send date will be deemed the date on which such notice is transmitted. For posted notices, the post date will be deemed the date on which such notice is transmitted.

Audible Sight’s failure to enforce any right or provision of these Terms and Conditions does not constitute a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by an officer of Audible Sight Inc. Except as expressly set forth in these Terms and Conditions, the exercise by either party of any of its remedies under these Terms and Conditions will be without prejudice to its other remedies.

Questions & Contact Information
If you have any questions regarding these Terms and Conditions, please email us at:
wehearyou@audiblesight.ai